We accept all major credit and debit cards: American Express Mastercard Visa Digital payments Apple Pay Google Pay Unfortunately, we can't accept payment from Maestro and Diners cards.

'Unreserved seating' means that the venue has seating available on a first-come, first served basis. If your party would like to sit together, we suggest that you arrive in good time before the event, but we can't guarantee that this will always be possible. However, we do our best to accommodate everyone and ensure that everyone has a great time at Crail Festival.

If an event has sold out and you still want to attend, you can use our Waiting List feature. This feature allows you to register your interest in the event, and if tickets become available, we will let you know by email. To join the waiting list, select the sold-out event, and click on 'Join Waiting List' when prompted. You will need to complete a form with your details, and then you'll be registered on the waiting list.

Crail Festival 2024 tickets went on sale on Friday, 26 April, at 9 am! How to Book Online: Secure your tickets online at Crail Festival: crailfestival.org Telephone: Call our box office on 0333 666 3366 Can't Call or Click? For those who are unable to book online or via phone, an in-person pre-sale will be held on Saturday, 4 May, from 10 am to 12 noon. We expect tickets to sell out fast, so don't miss out.

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'General Admission' tickets may be seating or standing tickets, and are allocated on a first-in basis at the event. The position you sit or stand usually depends on when you arrive at the venue.

From time-to-time we may limit tickets as we want to make sure that everyone gets a fair chance to buy tickets.

We aim for you to have your tickets delivered within 5 minutes of completing your print-at-home or mobile ticket order. However, if you have opted for 'standard post', your tickets may take up to seven days to arrive. Please ensure that you have entered the correct delivery address and contact us if you have not received your tickets within the expected timeframe.

Yes, you can now safely transfer and store your tickets in your Apple or Google Wallet. To do this, all you have to do is click the link to Apple Wallet or Google Wallet in the booking confirmation email you receive from TicketSource, our ticketing partner. This way, you'll never have to worry about losing your tickets anymore.

If your tickets are lost, stolen, damaged or destroyed, contact TicketSource support and their team will be happy to help. Make sure you have your order number or the card you used to buy the tickets readily available. If you have reported your stolen tickets to the police, please include your crime reference number. However, you may be able to use your damaged tickets if you have at least one clear barcode that can be scanned. For damaged or destroyed Print-at-Home tickets, you can print your tickets again from the link in your confirmation email. Can you post my duplicate tickets? We don’t post out duplicate tickets as it could cause problems at the venue or allow someone else to use your tickets without our knowledge. If your tickets go missing in the post, the safest way to make sure you get into the event is for us to change your delivery method to Box Office collection. Once we process the change, the original tickets will be void and the new tickets will only be released to the cardholder when they're collected at the venue.

By purchasing a ticket, you agree to abide by these terms and conditions. All tickets are non-refundable. Crail Festival reserves the right to refuse admission or to eject any person without refund. Crail festival reserves the right to make any changes to the lineup or schedule. All attendees must comply with the festival's code of conduct and any other directives shown on the ticket. The festival is not responsible for any lost or stolen tickets. For more information, please refer to the full terms and conditions provided by TicketSource UK.

Yes, you can now safely transfer and store your tickets in your Apple or Google Wallet. To do this, all you have to do is click the link to Apple Wallet or Google Wallet in the booking confirmation email you receive from TicketSource, our ticketing partner. This way, you'll never have to worry about losing your tickets anymore.

'Unreserved seating' means that the venue has seating available on a first-come, first served basis. If your party would like to sit together, we suggest that you arrive in good time before the event, but we can't guarantee that this will always be possible. However, we do our best to accommodate everyone and ensure that everyone has a great time at Crail Festival.

Regrettably, we cannot offer refunds unless the event has been cancelled. However, we understand that sometimes plans change, and you may be unable to attend. It is possible to send tickets to friends and family. You can forward print-at-home and mobile tickets or send physical tickets to friends or family, allowing everyone to enter the event with their ticket. Ensure they have the correct ticket for the day and time they plan to attend.

If an event is cancelled altogether we will usually just refund your tickets automatically. TicketSource will refund the face value for each ticket and you will see a credit onto your card within fifteen days of contacting you about the cancellation. If an event has been postponed or rescheduled will usually contact you to inform you of refund or exchange procedures for that event. Together, Crail Festival and TicketSource assume responsibility on cancelled events for those tickets sold through our Internet site, contact centre and/or box office. Regrettably we cannot be responsible for tickets purchased through any other outlet or agency.

If an event is cancelled, typically no action is required to obtain a refund for the face value of each ticket. The refund will be issued to the original method of payment used at time of purchase. Different rules apply to transfer and resold tickets (and some others).

If an event has been postponed, it means we are still working to determine whether the event will be rescheduled or cancelled. Your tickets are still valid and no further action is required. When we cancel or reschedule an event, we will notify you and explain your options. In some instances, we may give you the option to request a refund. If that is the case, we will provide instructions on how to do so.